Project Management Excellence – Enabling Quality In Project Execution
Grzegorz Szalajko, Grzegorz Dzwonnik, Louis Klein, Steve Raue
February 2014 | Systemic Excellence Group
This paper further develops a concept of excellence in project management developed by IPMA (International Project Management Association). The Project Management Excellence Model (PEM) aims to achieve a crucial balance between project execution and project quality. PEM facilitates this integration and supports broadening internal and external perspectives. PEM initiates a process of continuous improvement and innovation in project practice.
With its basis in Total Quality Management (TQM), the PEM supports an organisation to benchmark its projects in order focus on strengths and further potentials in the project execution. It does so by focussing on nine core elements surrounding project management and project results.
The conceptual basis of the European Foundation for Quality Management (EFQM) makes the PEM independent from particular project management (PM) methodologies and a highly pragmatic tool that integrates into any organisational methodology. Its pragmatism enhances implementation capabilities.
The PEM serves as a basis for the International Project Management Association (IPMA) Project Management Excellence Award, allowing for global benchmarking. As it supports the process of identification of best practices, the PEM is a framework that accumulates existing organisational knowledge and experience.